10965D - IT Service Management with System Center Service Manager

AUD$ 4,000
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About this course

This course describes how to monitor and operate a cloud with Microsoft System Center 2012 R2. This course focuses on how to manage and administer a cloud environment, and it describes how you can monitor key infrastructure elements and applications that run within a cloud. It does not discuss planning and implementation, which is covered in 20247: Configuring and Deploying a Cloud with System Center.

 

Audience Profile

The primary audience for this course includes cloud administrators who are responsible for monitoring and protecting the cloud infrastructure. It is also intended for solution architects who are responsible for designing cloud architectures and extending existing cloud solutions. The primary audience for this course is administrators who create service requests. The secondary audience includes datacenter administrators—who are responsible for providing provisioning for applications to include configuring and deploying—application/service business owners, and administrators who implement service requests.  In addition, the secondary audience includes people who need to learn the required material in order to take the Microsoft exam 70-246: Monitoring and Operating a Cloud with Microsoft System Center.

 

At Course Completion

After completing this course, students will be able to:

  • Describe the Cloud Model
  • Configure and optimize a private cloud
  • Deploy Cloud Services
  • Monitor Cloud Services
  • Configure application performance monitoring in a cloud environment

Prerequisites

This course describes how to monitor and operate a cloud with System Center 2012 R2. Because this is an extensive technical domain that includes several individual products and technologies, it is strongly recommended administrators have prerequisite knowledge in the following areas:

 

  • Windows Server 2012 experience
  • Active Directory Domain Services (AD DS) knowledge
  • Networking experience
  • Working knowledge of previous versions of System Center products
  • Knowledge of configuration of Microsoft SharePoint

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