ICT40215 Certificate IV in Information Technology Support

Our ICT40215 Certificate IV in Information Technology Support includes a high level of Vendor (Microsoft, ITIL & HDAA) content that is consistent to what is delivered to existing industry IT technicians. Vendor training is recognised internationally as an industry benchmark for product specific training. Our course provides the skills and knowledge for an individual to be competent in supporting clients in a range of technical areas.


Our course is suitable to advance your IT skills and provide you with an excellent level of learning that is recognised by those employers in industry - specifically operating on Microsoft Technologies.


Academy IT are a Registered Training Organisation (RTO Code 40358).


AUD$ 11,000 (GST Exempt)
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Academy IT strive to provide you with the training you need when you need it most. If you require a course and can’t attend on the dates provided or if they are not suitable to your staffing or project timelines – please call PH: (08) 7324 9800 to negotiate an alternative booking time.

Course Description

Our ICT40215 Certificate IV in Information Technology Support includes a high level of vendor (Microsoft, ITIL & HDAA) content that is consistent to what is delivered to existing industry IT technicians. Vendor training is recognised internationally as an industry benchmark for product specific training.

Our course provides the skills and knowledge for an individual to be competent in supporting clients in a range of technical areas. Our course is suitable to advance your IT skills and provide you with an excellent level of learning that is recognised by those employers in industry - specifically operating on Microsoft Technologies. 

Study Pathway

Upon completion of Certificate IV in IT Support you will gain direct entry to the AIBT ICT50315 Diploma of Systems Administration or a range of other ICT15 Diploma qualifications.

Career Opportunities

Once you graduate, you will be able continue your studies at Diploma level or seek a career in the ICT industry with the intention of establishing a career in an IT support capacity.

Participants who complete this qualification commonly find roles as Customer Support, Database Support, Help Desk Specialist, Network Support Technician, PC Support Technician, Technical Support – sustainability, User Support (Technical).

Industry/Vendor course content

Microsoft Code

Course Name

MTA - 349

Windows Operating System Fundamentals

MTA - 365

Windows Server Administration Fundamentals

MTA - 366

Network Fundamentals

MTA - 367

Security Fundamentals

SCA

Service Centre Analyst

ITIL

ITIL Foundations

MCSA - 687

Configuring Windows 8.1

MCSA - 410

Installing and Configuring Windows Server 2012 R2

MCSA - 462

Microsoft SQL Server 2012 R2 (including modules of 10774 and 10775)

 

Entry Requirements

There are no entry requirements for this qualification.

Preferred pathways for candidates considering this qualification include:

  • after achieving ICT30115 Certificate III in Information, Digital Media and Technology, or

  • other relevant qualifications or units equivalent to the core of ICT30115

or

  • with demonstrated vocational experience in a range of support-related work environments in service desk support, database support, networking support or similar

Additional Entry Requirement for International Students

  • Literacy and mathematical skills equivalent to Year 11 in the Australian Schooling System.
  • International students MUST have minimum IELTS score of 5.5 or equivalent

Duration

  • 1 full year time study
  • Fast track options are available

There is no outline for this course, please contact info@academyit.com.au.

Location:

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