ITILSL-CSI - ITIL Service Lifecycle - Continual Service Improvement

Call for Dates

(Minimum attendees applies)
Call for pricing
Academy IT strive to provide you with the training you need when you need it most. If you require a course and can’t attend on the dates provided or if they are not suitable to your staffing or project timelines – please call PH: (08) 7324 9800 to negotiate an alternative booking time.

About this course

ITIL® provides businesses with a customisable framework of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems.

 

This hands-on course leads to a Certificate in ITIL® Service Lifecycle Management - Continual Service Improvement. Upon successful completion, students can expect to gain competency in continual Service Improvement Principles, continual Service Improvement Processes, continual Service Improvement Methods and Techniques, continual Service Improvement technology related activities, organisation and technology for Continual Service Improvement, and understanding. Implementation approaches, challenges, and critical success factors and risks. The main focus is the Lifecycle itself, the use of process and practice elements used within it, and the management capabilities needed to deliver quality Service Management practices in an organisation

 

ITIL® training is provided by Cobitism PTY LTD, a Peoplecert accredited Training Organisation.

 

Copyright © Cobitism PTY LTD and AXELOS Limited 2014.

To view the course outline please ensure you have Adobe Reader installed.

Get Adobe Reader

Download ITILSL-CSI - ITIL Service Lifecycle - Continual Service Improvement (PDF)

| Powered by nopCommerce