Digital Skills for Your Small Business

The Training You Need To Get Your Business Online

When it comes to learning how to get your business set up online, there’s a lot of online training available on the Internet.

But there’s a big difference between getting lots of information and getting only the information you need in a way that teaches you how to get the job done.

Enter your details to receive more information…

2 sessions a week for six weeks either during or after office hours – whatever suits you.

This course is not pre-recorded!
Conducted by a live trainer so you can ask questions when you have them!

No need to travel to class – don’t put off getting your business online any longer.

ICTSS00108

Digital Skills for Small Business Skill Set

This skill set addresses the skills and knowledge needed to support small businesses in building a digital presence, transitioning to online solutions and providing online customer service.

This training is designed for small businesses owners and managers in any industry who require the skills and knowledge to transform and transition their business models so that they can operate in an online context.

5

TAKEAWAYS FROM THIS COURSE

Upon completing this six week course, you will create and have in place…

Website

A website built by you for your business and your industry.

Social Media

A social media presence and a strategy to engage customers.

Customer Service

An understanding of providing strong customer service online.

Manage Feedback

Know how to manage complaints and negative feedback on social platforms.

Security Strategy

A security strategy to manage customer and personally identifiable information in an online environment.

THINGS TO KNOW
  • You choose the best timing for you as we are offering training both during and after business hours.
  • There is a limit to course enrolments to ensure personalised training.
  • This course can be undertaken from anywhere as we are hosting the course wholly online.
  • You will need a computer with Internet access and word processing. 

COURSE TOPICS

information security

BSBXCS303

Securely manage personally identifiable information and workplace information

Website

ICTWEB304

Build simple web pages

Customer Service

SIRXCEG006

Provide online customer service

Social Media

SIRSMKT002

Use social media to engage customers

Course Fees

If you are on JobTrainer, you may be eligible for a subsidised fee on this course.

This course is also subsidised through the Government of South Australia’s Subsidised Training initiative.

Otherwise the full fee is applicable. Please get in touch if you’re not sure which fee you are eligible for.

Full Course Fee

$950

Commonwealth Job Trainer Applicant

$375

South Australian WorkReady Applicant

$375

ENTRY REQUIREMENTS

There are no course admission requirements, however, students wishing to access subsidised training will be required to demonstrate satisfactory reading, writing and numeracy skills.

SCHEDULE

Two sessions a week for six weeks (2 weeks are allocated to assessment work)

Week One       10 & 11 February 2021

Week Two       16 & 17 February 2021

Week Three    23 & 24 February 2021

Week Four      2 & 3 March 2021

Week Five       9 & 10 March 2021

Week Six         16 & 17 March 2021

Week One       10 & 11 February 2021

Week Two       16 & 17 February 2021

Week Three    23 & 24 February 2021

Week Four      2 & 3 March 2021

Week Five       9 & 10 March 2021

Week Six         16 & 17 March 2021

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