$4,500.00
This five-day course is designed to cover the essential administration tasks confronting today’s Sun systems administrators. It covers all basic workstation administration functions, with full hands-on experience at all stages. The Solaris 11 Visual Administration Solaris Management Console (SMC) is also covered. For network administrators, this course should be followed by the Solaris 11 System Administration (Part 2) course.
To attain a level of competence performing Solaris administration tasks to that defined in the Solaris 11 Certified Administrator Part 1 exam. This involves mainly essential local administration tasks.
This course delivers an instructor-led breakdown of Microsoft PowerApps. Students will be taught how to design, test and publish new apps that work with a variety of data sources. We will take users through a selection of well-crafted lessons to help them build new applications for their business.
About this course
The skills and knowledge acquired in Microsoft Visio 2016 are sufficient to be able to create real-world drawings using the many shapes, stencils and templates provided with the software.
This five-day, instructor-led course explains how to implement and configure new Windows Server 2016 features and functionality. This course is for information technology (IT) professionals who want to upgrade their technical skills from Windows Server 2008 or Windows Server 2012 to Windows Server 2016. This course presumes a high level of knowledge about previous Windows Server technologies and skills equivalent to the Microsoft Certified Solutions Associate (MCSA): Windows Server 2008 or Windows Server 2012 credential.
This course is not a product-upgrade course, detailing considerations for migrating and upgrading students’ specific environment to Windows Server 2016. Rather, this course provides updates to students’ existing Windows Server knowledge and skills, as they pertain to Windows Server 2016.
Develop the skills to create exceptional customer experiences.
Service desk professionals and support Centre analysts provide front-line support and act as the primary contact for customers. It is important that these service desk professionals provide the highest quality customer care with every interaction.
HDI Support Centre Analyst training focuses on service desk strategies for effective customer service, emphasising problem-solving and troubleshooting skills, call-handling procedures, incident management, communication skills and an introduction to ITIL® processes