Showing 100–108 of 112 results

  • $385.00

    About this course

    The skills and knowledge acquired in Microsoft Access 2016 – Level 1 are sufficient to be able to create database systems, enter, edit and delete data in database files, produce information in forms and reports and generate queries on the data.

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  • academy-it-microsoft-office-project-vendor-training
    $480.00

    About this course

    The skills and knowledge acquired in this course are sufficient for the learner to be able to use Microsoft Project 2016 to create a new project, enter and work with tasks and resources, create a schedule, and print effective project information.

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  • academy-it-microsoft-office-outlook-vendor-training
    $360.00

    About this course

    The skills and knowledge acquired in Microsoft Outlook 2016 – Level 1 are sufficient to be able to send and receive emails, schedule appointments and maintain contact details information.

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  • academy-it-microsoft-office-powerpoint-vendor-training
    $360.00

    About this course

    The skills and knowledge acquired in Microsoft PowerPoint 2016 – Level 1 are sufficient to be able to create real-world slide shows. You will learn how to create, print and publish presentations.

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  • academy-it-hdaa-help-desk-training
    $2,000.00

    About this course

    Develop the skills to create exceptional customer experiences.

    Service desk professionals and support Centre analysts provide front-line support and act as the primary contact for customers. It is important that these service desk professionals provide the highest quality customer care with every interaction.

    HDI Support Centre Analyst training focuses on service desk strategies for effective customer service, emphasising problem-solving and troubleshooting skills, call-handling procedures, incident management, communication skills and an introduction to ITIL® processes

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  • academy-it-microsoft-office-vendor-training
    $4,100.00

    About this course

    This five-day, instructor-led course teaches IT professionals how they can enhance the security of the IT infrastructure that they administer. This course begins by emphasizing the importance of assuming that network breaches have occurred already, and then teaches you how to protect administrative credentials and rights to help ensure that administrators can perform only the tasks that they need to, when they need to. This course explains how you can use auditing and the Advanced Threat Analysis feature in Windows Server 2016 to identify security issues. You will also learn how to mitigate malware threats, secure your virtualization platform, and use deployment options such as Nano server and containers to enhance security. The course also explains how you can help protect access to files by using encryption and dynamic access control, and how you can enhance your network’s security.

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  • academy-it-microsoft-office-vendor-training
    $4,100.00

    About this course

    This five-day, instructor-led course explains how to implement and configure new Windows Server 2016 features and functionality. This course is for information technology (IT) professionals who want to upgrade their technical skills from Windows Server 2008 or Windows Server 2012 to Windows Server 2016. This course presumes a high level of knowledge about previous Windows Server technologies and skills equivalent to the Microsoft Certified Solutions Associate (MCSA): Windows Server 2008 or Windows Server 2012 credential.

    This course is not a product-upgrade course, detailing considerations for migrating and upgrading students’ specific environment to Windows Server 2016. Rather, this course provides updates to students’ existing Windows Server knowledge and skills, as they pertain to Windows Server 2016.

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  • academy-it-microsoft-office-vendor-training
    $4,100.00

    About this course

    This five-day instructor-led course teaches IT Pros how to deploy and configure Active Directory Domain Services (AD DS) in a distributed environment, how to implement Group Policy, how to perform backup and restore, and how to monitor and troubleshoot Active Directory–related issues with Windows Server 2016. Additionally, this course teaches how to deploy other Active Directory server roles such as Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).

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  • academy-it-microsoft-office-vendor-training
    $4,100.00

    About this course

    This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

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