ICT40120 – Certificate IV in Information Technology (Systems Administration Support)


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Secure Your Future With A Career in IT!


In-person - 12 months full time
Online - 18 months part time

Study Mode

In-person or online


Adelaide CBD


$1500 - Skilling SA
$7450 - Full Fee
$1500 - Skilling SA
$4400 - Full Fee


Certificate IV in Information Technology (Systems administration support)

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Every part of our world is now connected – we live and work online.

The call for highly skilled infrastructure experts is urgent, and this need is expected to increase for many years to come. New technologies, the sudden need for many to work from home and more businesses using the ‘cloud’ mean there has never been a better time to become part of highly skilled career ensuring we remain connected.

Public and private organisations require skilled staff to design, build, administer and manage an infrastructure that needs to be ‘always on’. Your interest in technology means you are in the box seat for a lifetime career.

What Will You Study?

As a student of our industry-built certificate iv information technology qualification, you will be introduced to current technologies and tools providing you advanced technical and hands-on skills that can be immediately applied for any business or organisation upon graduation.

As Academy IT has delivered vendor-based training since 2007, you will undertake studies built upon best practice and cutting-edge vendor based and open-source tools.

You will learn…

  • Identifying suitable emerging technologies
  • Applying ethics and privacy
  • Design strong risk management
  • Customer support management
  • Network operating systems design and implementation
  • Connecting and configuring hardware
  • The role of a support desk in customer satisfaction
  • Identifying and resolving cyber security incidents
  • Threat analysis and response
  • Business Continuity
  • Applying IP, ethics and privacy requirements
  • Developing and managing service level agreements
  • Security architecture and frameworks
  • Introductory programming techniques
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Windows Server

The key clients for this qualification are people who have entry level knowledge and skills in IT wishing to build on those skills to better support the organisations and take advantage of possible advancement opportunities into Systems Administration positions.

This group may include:

  • school leavers
  • unemployed workers
  • recent migrants
  • people who wish to enter a new industry
  • employed persons looking for confirmation of skills and knowledge
  • people who wish to up skill

Students must be 18 years of age or older and have completed a relevant Certificate III in an ICT or related qualification or have six months industry experience.

Applicants for this qualification without relevant formal qualifications or experience may be requested to undertake a pre-assessment of industry knowledge and skills prior to enrolment to ensure the required foundational knowledge is in place to build upon with this Certificate IV level study.

Employment Pathways

The following employment pathways are available to students who complete this qualification:
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification are:

  • Information systems security officer
  • Office systems administrator
  • Systems administrator
  • Service desk specialist

Study Pathways

The further study pathways available to learners who undertake this qualification include:

VET: ICT50120 Diploma of Information Technology or other related Diploma

University: Bachelor of Information and Communication Technology, or Bachelor of Information Systems

Note: This RTO may not offer all qualifications listed above in possible pathways

For RPL to be granted, the course applicant must provide quality evidence that s/he:

  • Has attained the competencies described in the unit/s of competency that are being claimed
  • Possesses current competency in the unit/s that are being claimed
  • Possesses the required underpinning knowledge specified in the unit/s of competency
  • Has applied the relevant competencies in a context that is applicable to their area of specialisation in resource and infrastructure.

The evidence, which has been gathered by the assessor or the candidate, as proof of current competency may take a variety of forms and could include certification, references from past employers, testimonials from clients and work samples.

The assessor must ensure that such evidence complies with the rules of evidence, namely that it is authentic, valid, reliable, current and sufficient.
AIT offers a simple but methodical RPL process which is outlined in its Recognition of Prior Learning (RPL) policy.

Code Title
ICTICT443 Work collaboratively in the ICT industry
ICTICT451 Comply with IP, ethics and privacy policies in ICT environments
BSBCRT404 Apply advanced critical thinking to work processes
ICTICT426 Identify and evaluate emerging technologies and practices
ICTPRG302 Apply introductory programming techniques
ICTSAS432 Identify and resolve client ICT problems
BSBXCS404 Contribute to cyber security risk management
ICTSAS442 Provide first-level remote help desk support
ICTCYS402 Identify and confirm cyber security incidents
ICTCYS406 Respond to cyber security incidents
ICTSAS443 Support operating system users and troubleshoot applications
ICTSAS446 Fault find and troubleshoot ICT equipment, hardware and software problems
ICTICT445 Connect and configure devices and hardware components
ICTSAS436 Evaluate ICT system status
ICTSAS438 Implement maintenance procedures
ICTSAS441 Support ICT system software
ICTPMG411 Support small scale ICT projects
ICTICT446 Apply ICT service management principles
ICTICT440 Develop service level agreements
ICTSAS433 Update ICT client support procedures and assist with policy development

What is the total cost?

The full retail price of the Certificate IV in Information Technology (Systems administration support) is $7450 full time or $4400 part time online (2022 pricing).

Is there government funding support?


In-person – Pay only $1500 if you qualify for the JobTrainer program, or $4000 if you qualify for the Skilling SA program!

Online – Pay only $1500 if you qualify for the JobTrainer program, or $2400 if you qualify for the Skilling SA program!

Eligibility information for Skilling SA is provided here –>

Further information on JobTrainer is provided here –> JobTrainer info.

Eligibility will be verified as part of the enrolment process.

Are there payment plans available?

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Yes, Academy IT provides payment support via “ZeeFi”, who offer student loans to fast-track your career without losing the financial race.

To see how “ZeeFi” can support you and to apply for finance, visit their site…


Additional information

Pricing Type


Delivery Format

In-Person, Online


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