ITIL

About this Course

Learn about the international standard for IT Service Management (ITSM) and earn an internationally recognised ITIL® Foundation Certificate in 3 days! The ITIL foundation course is specifically designed for anyone working in IT wanting to gain knowledge in IT Service Management best practice. Our ITIL® training teaches essentials of IT Infrastructure Library (ITIL®) and helps you to understand how your organisation can benefit significantly by applying the ITIL principles to your work environment. Important Note: ITIL® Fundamentals Foundation Certification Training Course pricing includes the ITIL® Foundation Certificate Exam at the end of the 3rd day of the course. This course also includes the ITIL® Pocket Book 2012 version (Official Title: An Introductory Overview of ITIL®).

Some work will be required by candidates in the evenings, one hour should be allowed for this on day one and day two.