$2,700.00
The Oracle® 10g release has greatly enhanced the features and functionality of PL/SQL. Students will learn the fundamentals of the PL/SQL programming language. Students will write stored procedures, functions, packages, and triggers, and implement complex business rules in Oracle. Students will learn programming, management, and security issues of working with PL/SQL program units. Programming topics will include the built-in packages that come with Oracle, the creation of triggers, and stored procedure features.
On completion of this course, the student should be able to:
A solid understanding of SQL and 3GL programming is required. It is recommended the student understand Oracle 10g SQL features.
Learn the business value and product capabilities of Microsoft Power Platform. Create simple Power Apps, connect data with Dataverse, build a Power BI Dashboard, and automate processes with Power Automate.
Develop the skills to create exceptional customer experiences.
Service desk professionals and support Centre analysts provide front-line support and act as the primary contact for customers. It is important that these service desk professionals provide the highest quality customer care with every interaction.
HDI Support Centre Analyst training focuses on service desk strategies for effective customer service, emphasising problem-solving and troubleshooting skills, call-handling procedures, incident management, communication skills and an introduction to ITIL® processes
The skills and knowledge acquired in this course are sufficient for the learner to be able to use Microsoft Project 2016 to create a new project, enter and work with tasks and resources, create a schedule, and print effective project information.
The skills and knowledge acquired in Microsoft PowerPoint 2016 – Level 1 are sufficient to be able to create real-world slide shows. You will learn how to create, print and publish presentations.
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