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About this course
This course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT’s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements.
As Dev and Ops have been working in parallel with Dev focused on Agile/Scrum and Ops focused on ITSM/ITIL, this course strives to bring together individual achievements to deliver full business value. The course cross-pollinates Agile and ITSM practices to support end-to-end Agile Service Management so Dev starts to manage services instead of products and Ops and ITSM become more agile by scaling to “just enough” process leading to improved flow of work and time to value.
Agile Service Management helps IT to meet customer requirements faster, improve the collaboration between Dev and Ops, overcome constraints in process workflows by taking an iterative approach to process design that will improve the velocity of process improvement teams to get more done.
This course positions learners to successfully complete the Certified Agile Service Manager exam.
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$2,200.00
About this Course
Learn about the international standard for IT Service Management (ITSM) and earn an internationally recognised ITIL® Foundation Certificate in 3 days! The ITIL foundation course is specifically designed for anyone working in IT wanting to gain knowledge in IT Service Management best practice. Our ITIL® training teaches essentials of IT Infrastructure Library (ITIL®) and helps you to understand how your organisation can benefit significantly by applying the ITIL principles to your work environment. Important Note: ITIL® Fundamentals Foundation Certification Training Course pricing includes the ITIL® Foundation Certificate Exam at the end of the 3rd day of the course. This course also includes the ITIL® Pocket Book 2012 version (Official Title: An Introductory Overview of ITIL®).
Some work will be required by candidates in the evenings, one hour should be allowed for this on day one and day two.
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$1,850.00
About this Course
Learn about the international standard for IT Service Management (ITSM) and earn an internationally recognised ITIL® Foundation Certificate in 3 days! The ITIL foundation course is specifically designed for anyone working in IT wanting to gain knowledge in IT Service Management best practice. Our ITIL® training teaches essentials of IT Infrastructure Library (ITIL®) and helps you to understand how your organisation can benefit significantly by applying the ITIL principles to your work environment. Important Note: ITIL® Fundamentals Foundation Certification Training Course pricing includes the ITIL® Foundation Certificate and Exam Voucher.
Some work will be required by candidates in the evenings, one hour should be allowed for this on day one and day two.
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Overview:
The Academy IT Professional Year Program (PY) is provided on-behalf of and delivered in partnership with the Australian Computer Society (ACS) for ICT/Computing Graduates from Australian Universities to provide practical employment skills and industry recognised training to further enhance graduates career opportunities within an Australian workplace environment.
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$2,700.00
About this course
The Oracle® 10g release has greatly enhanced the features and functionality of PL/SQL. Students will learn the fundamentals of the PL/SQL programming language. Students will write stored procedures, functions, packages, and triggers, and implement complex business rules in Oracle. Students will learn programming, management, and security issues of working with PL/SQL program units. Programming topics will include the built-in packages that come with Oracle, the creation of triggers, and stored procedure features.
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$4,600.00
About this course
This intensive five-day course provides a practical working knowledge of object-oriented analysis and design using the Object Modelling Technique (OMT). The methodology is applied to a case study in order to see where and how concepts are best implemented. This course emphasizes effectiveness of using a consistent, robust methodology in object-oriented design through extensive written exercises.
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$4,700.00
About this course
Ada is a powerful and extensive programming language well suited for large projects. It has safety features which designed to minimise the occurrence of common programming errors, allowing complex software to be developed with more confidence. It is used extensively by the military and Defence organisations, and other large organisations such as those in the banking sector.
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$4,600.00
About this course
This course provides a practical hands-on introduction to the C++ programming language, current to the C++ 17 standard. Participants will learn the central concepts of the C++ language, with emphasis on the use of object-oriented techniques in writing robust code. Some advanced features are included.
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$4,600.00
About this course
This course makes C++ programmers more productive. It focuses on effective use of the language. This course covers advanced language features, describes useful implementation techniques, and reviews object-oriented design guidelines.
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